Terms of use

About these terms

These draft terms cover the Haviora app and website. They are not yet an effective agreement. Haviora is operated by Riddec Estonia OU, Estonia, at the owner-provided address Laeva 1, Tallinn, 10115, Estonia. Contact [email protected]. The 18+ rule is approved; the effective date and final legal provisions still require approval.

Haviora brings records, device readings, check-ins and wellness suggestions into one daily experience. Features vary by app version, membership, permissions, provider availability and country. TestFlight and example experiences may change during testing; sample data is not your personal health record.

Wellness, not medical care

Haviora is for general wellness, habit awareness and self-reflection. It does not provide medical diagnosis, treatment, therapy, emergency monitoring or a clinician–patient relationship.

Recovery scores, age-related estimates, nutrition figures and AI suggestions can be incomplete or wrong. They do not establish your “actual age”, predict lifespan or replace qualified clinical assessment. Do not use the app to choose medication doses, change treatment or delay medical care. Contact local emergency services in an emergency.

Food photos and menus cannot establish ingredient amounts or allergy safety. Confirm ingredients and cross-contact with the restaurant. Missing records do not prove that you did not eat, sleep or exercise. Adapt activities to your abilities and seek professional advice where appropriate.

Your account and content

You must be at least 18 to use Haviora’s health features. Confirm your age accurately. An Apple or Google account, or a parent’s permission, does not replace this requirement. The age check does not replace any separate health-data or AI-sharing permission.

Provide accurate account information, keep sign-in details secure and use only records you are entitled to provide. Do not share another person’s private information or upload photos containing unrelated personal details without permission.

You retain your rights in the content you submit. You authorize Haviora and its service providers to process that content to deliver the features you request, subject to the privacy policy and applicable permissions. This is not a transfer of ownership of your health information.

Haviora’s branding, software and original content remain the property of their respective owners. You may use the app for its intended personal purposes under the applicable license; you may not unlawfully copy or exploit it or misuse third-party material.

AI, connections and your judgment

AI outputs are generated, not reviewed by a medical professional. You are responsible for reviewing suggestions and any meal or workout record before saving or acting on it. Haviora does not automatically order food or make purchases on your behalf.

Device imports depend on permissions, connectivity and the source provider. Delayed, missing or duplicate readings can occur. A successful connection does not guarantee that every measurement is available. Do not treat the service as your sole copy of important records.

Third-party AI sharing is explained in the privacy policy and relevant in-app controls. Acceptance of terms alone is not a replacement for any required specific consent.

Memberships, trials and billing

The Membership screen and Apple purchase confirmation show the available plan, currency, billing interval, trial eligibility and renewal price before you confirm a purchase. Those store details govern the specific offer; a promotional banner is not a guarantee of eligibility.

Where offered and confirmed by Apple, a 7-day free trial gives access to the selected tier for that period. Unless cancelled in time, it converts to a paid, automatically renewing subscription at the price and interval shown during purchase. Trials are subject to Apple’s eligibility rules; selecting another tier does not guarantee another trial.

Apple processes iPhone subscription payments. Manage or cancel in your iPhone’s Settings → your name → Subscriptions → Haviora. For a free or discounted trial, cancel at least 24 hours before it ends if you do not want renewal. Check Apple’s confirmation for the access-end date.

Deleting Haviora, signing out or deleting a Haviora account does not cancel an Apple subscription. Restore purchases from Membership using the Apple Account that made the purchase. Refund requests for Apple purchases are handled through Apple’s refund process, subject to applicable consumer rights.

Apple’s subscription cancellation instructions

Feature allowances

Menu-photo comparisons have a separate allowance from AI coach messages:

• Free: 10 successful analyses total, not 10 every month.
• Basic: 30 analyses per calendar month, resetting on the first at 00:00 UTC.
• Advanced and Pro: ongoing access, subject to the applicable service and safety limits.

Paid and subscription-trial use does not spend the lifetime Free allowance. Failed or unreadable menu analyses do not spend that allowance. An analysis in progress reserves a use; a completed analysis counts even if you leave or cancel while it is processing.

Up to 10 menu attempts per 24 hours and separate processing-budget, rate and safety limits apply. These are menu comparisons, not a promise about meal-photo or coach allowances. Current membership details should be reviewed before purchase. Changes to paid offers must follow applicable notice, store and consumer-protection requirements.

Safe and fair use

Do not attempt unauthorized access, disrupt the service, bypass security or usage limits, submit illegal content, impersonate another person or use the service to harm others. Do not present AI output as a verified clinical opinion.

Access may need to be restricted for security, misuse, legal requirements or unpaid subscription status. Any restriction or service change remains subject to applicable consumer law and store rules. Essential safety restrictions are not a promise that every harmful or incorrect output will be detected.

Leaving Haviora

You can stop using the app, disconnect devices and request deletion. Account and data instructions explain the difference between clearing local data and deleting the cloud account.

Cloud-account deletion removes access to the account and its primary records. Some backup, provider and operational records follow separate retention processes described in the privacy policy. Cancel subscriptions with Apple before deleting your account if you do not want further charges.

Your legal rights and changes

Nothing in these terms is intended to remove mandatory consumer, privacy or other statutory rights. Haviora cannot guarantee uninterrupted availability, error-free outputs or a particular wellness outcome. Any warranty exclusions, liability limits or remedies must be permitted by the law that applies to you.

Legal review pending: Estonian governing-law wording, consumer-jurisdiction protections, dispute handling and any enforceable liability provisions must be approved. No arbitration clause, liability cap or blanket no-refund rule is being assumed in this draft.

Material changes to effective terms will be communicated as required, rather than retroactively changing completed purchases. Questions can be sent to [email protected].